About Cafago Coupon Codes
Free Warranty Services
What is our Free Warranty Service
We will provide free warranty service to our consumers within product warranty period if the product meet our Free Warranty Service requirements. In this case consumers are no need to pay any types of maintenance fees such as testing fee, replacement fees or item(s) send-back fees. Consumers should send back their broken items to us. Once received the item(s) our professional tech. team will check item(s) carefully to ensure specific conditions. Please note different products at cafago.com may have different warranty periods. Please check details with your order during purchasing.
Applicability for Free Warranty Service
1. Item(s) have no defective parts, no artificial breakdowns, no destroy in package, accessories, user manuals, or have not been activated yet within 7 days (including working days and weekends) since received.
2. Item(s) were found with obvious defective parts and have not been used yet within 7 days (including working days and weekends) since received.
3. Item(s) logos, product series No. etc have not been damaged.
4.12 months Manufacturer's Warranty for defective items (excluding items damaged or misused after receipt, and problems caused by logistics). Categories include LED& Flashlights, Computers & Networking, Cameras & Photo Accessories, Musical Instruments, Car Accessories, Video Accessories, Beauty and Health Gadgets, Game Accessories and other electronics, etc.
5. Defective items MUST BE report and return to us within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number.
6. Consumers must provide order No. Etc.
Notice: Sports accessories usually are within 3 months warranty.
Exceptions Please note for the following cases we won't be able to provide free warranty services to you:
1. Artificial breakdowns, crashes etc.
2. Disassemble or adaptations actions that are not stated in product user manual.
3. Any incorrect installations or operations that are not stated in product user manual.
4. Any incorrect battery usages or circuit transformations that are not stated in product user manual.
5. And there are some categories that have no warranty, such as Jewelry, Wallpaper, Cross-Stitch Embroidery, Decorative Paintings, Bedding, Bath, Home Textile, Stationery and RC Model.
NOTICE: WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.
Does CAFAGO check the products before shipping them to me?
Yes, for sure.
We have a professional quality control team. They will check carefully for each item we received from suppliers and manufacturers to avoid sending defective goods to our customers.
If a item is found defective in our QC test, it will be returned to the supplier / factory. So please don't worry about receiving a defective item because we are committed to being a trustworthy and reliable seller on international on-line shopping market.
What should I do if my items arrived damaged?
This situation rarely occurs, rough handling by the courier can lead to physical damage to your goods, e.g. broken screen.
If this has happened, please follow these steps:
1. If possible, raise a complaint directly with the delivery representative of the courier company before you sign for the goods. They will advise you on the complaint procedure.
2. If you already signed for the packet, take photos showing the damage and contact the local office of the courier/delivery company to complain. They will have a complaining procedure which will enable you to get compensation.
3. Next, contact CAFAGO immediately with your order number and a full description / pictures of the broken item issue, we will contact the courier company, once the courier company confirms that the case is valid, they will compensate CAFAGO, and we will pass on this compensation to you. The compensation varies from case to case and is different for each delivery company. In some cases you will need to pay to post the broken item back to CAFAGO in order for us to send out a new piece.
What should I do if my products go broken after a period of use?
If you encounter quality issues within the warranty period you will be covered. Every product has a specific warranty period(If it is not stated in the product listing, contact us via email to service@cafago.com).
In this case, please kindly provide us with proof as below:
1. The photos of original CAFAGO package with front and back sides
2. The photos or video of the defective item(s)
3. The photos, video or screenshot showing the malfunction of the defective item(s)
We will usually offer you a refund or send a replacement as soon as the problem is confirmed.
Sometimes you may need to ship the defective item back to us for free repair service or a new replacement. Customer should pay the return shipping fee, and CAFAGO is responsible for the shipping costs of arranging reshipment by air mail.
For fixing process request, follow-up or any further technological support about our CAFAGO products at www.cafago.com, please contact us by email service@cafago.com with your verified ordering provement, order No. etc.
Warranty, Return & Refund Policy
Return Applicability
Please note for the following cases consumers can request return item(s).
1. Item(s) have no defective parts, no artificial breakdowns, no destroy in package, accessories, user manuals or have not been activated yet within 7 days (including working days and weekends) since received.
2. Item(s) are found with obvious defective parts and have not been used yet within 7 days (including working days and weekends) since received.
3.From the date of receipt of the package within 14 days, without justifying the reason for the return
Items Are Missing From My Order, What Can I Do?
Possible reasons:
Order Split Shipped: Check your order whether it has not been split shipped. Contact our Customer Service.
Ordered from different warehouses: If you ordered from 2 different warehouse the order will have multiple shipments.
CAFAGO made a mistake: On rare occasions an item maybe missed during packaging.
Parcel damaged or items removed: The package seems modified or damaged and items may have fallen out.
If you have checked, there is still something missing. Take photos of what has arrived and email what is missing to our Customer Service, including your order number and a copy of the parcel declaration.
Global Version Xiaomi Redmi Note 9S 4G Mobile Phone
6.67inch DotDisplay 6GB 128GB 48MP Quad Cameras Qualcomm Snapdragon 720G 5020mAh AI Face unlock Fingerprint Sensor Fast Charging Smartphone
Description:
Redmi Note 9S is equipped with a high-performance octa-core processor, Qualcomm® Snapdragon™ 720G, supporting faster and smoother use experience. The 48MP ultra-high resolution main camera and 16MP in-display front camera both help you capture the magnificent in your life. Redmi Note 9S comes with the 5020mAh (typ) ultra-high capacity battery, what's more, it supports 18W fast charge and comes equipped with a 22.5W fast charger in the box so that you can browse your phone for hours without having to worry about running out of power.
Features:
CPU: Qualcomm® Snapdragon™ 720G High-performance octa-core processor, up to 2.3GHz
Display: 6.67" DotDisplay, 2400*1080P FHD+, Corning Gorilla Glass 5
Memory: 6GB + 128GB
Quad Rear Cameras: 48MP + 8MP + 5MP + 2MP, multiple photography features
Front Camera: 16MP In-Display Front Camera features panorama selfie, AI silhouette detection, face recognition, AI Beautify, AI portrait mode, and more
Battery and Charging: 5020mAh (typ), Supports 18W wired fast charging
Card Slot: Dual SIM cards, Dual standby, Supports 2+1 card slot, nano-SIM + nano-SIM + microTF, Supports dual SIM VoLTE HD calling
Unlock: Side-mounted fingerprint sensor, AI Face unlock
Network:
GSM: B2/3/5/8
WCDMA: B1/2/4/5/8
TDD LTE: B38/40
FDD LTE: B1/2/3/4/5/7/8/20/28
* Pls check the bands frequency: https://www.frequencycheck.com/countries
Specifications:
Basic Information
ModelRedmi Note 9S
ColorInterstellar Grey / Aurora Blue/ Glacier White
System
OSMIUI
ProcessorQualcomm® Snapdragon™ 720G
High-performance octa-core processor
Frequency: up to 2.3GHz
Adreno™ 618 graphics processor
Qualcomm® 5th generation AI engine
8nm process technology
RAM & ROM6GB + 128GB
* Actual available memory may vary due to various factors. As the operating system occupies a portion of the RAM, actual available memory is less than stated. As the phone comes with pre-installed applications, the actual storage size is smaller than stated.
TF Card ExtendSupport, up to 512GB
Screen
Display Size6.67" DotDisplay
MaterialGlass; touch screen
Resolution2400 x 1080 FHD+
Contrast: 1500:1 (typ) | NTSC: 84% (typ)
TÜV Rheinland low blue light certification
Reading mode 2.0
Corning® Gorilla® Glass 5
Camera
Front Camera Pixels16MP In-Display Front Camera
16MP, 1.0μm
f/2.48 aperture
Back Camer48MP AI quad camera
48MP ultra-high resolution primary camera+8MP ultra wide-angle camera+5MP macro camera+2MP depth camera
48MP, 1/2" sensor, FOV 79°
f/1.79 aperture, 6 piece lens, AF
1.6μm 4-in-1 Super Pixel, 0.8μm pixel size
Photo resolution: 8000 x 6000
Video resolution: up to 4K
Dual flash lights
Network
TypeGSM / WCDMA / LTE
BandGSM: B2/3/5/8
WCDMA: B1/2/4/5/8
TDD LTE: B38/40
FDD LTE: B1/2/3/4/5/7/8/20/28
* Pls check the bands frequency: https://www.frequencycheck.com/countries
SIM Card QuantityDual SIM cards, Dual standby
SIM Card TypeSupports 2+1 card slot, nano-SIM + nano-SIM + TF card (512GB expandable)
Supports dual SIM VoLTE HD calling
Note: Dual 4G SIM requires the support of local telecom operator services, and may not be available in all regions.
WiFiSupports protocols: 802.11a/b/g/n/ac
Supports 2.4G Wi-Fi / 5G Wi-Fi
Wi-Fi Direct
BTBT5.0
Battery
Capacity5020mAh (Non-detachable)
Supports 18W wired fast charging
Includes 22.5W wire charger
Power PlugsType-C
General
MultilanguageSupport Multi-language, please check the screenshot picture
GPSGPS/ A-GPS / GLONASS / Beidou
SensorZ-axis linear vibration motor | Side-mounted fingerprint sensor | Distance sensor | In-screen ambient light sensor | Accelerometer | Gyroscope | Electronic compass | IR blaster
SecuritySide-mounted fingerprint sensor
AI Face unlock
ImageBMP, GIF, JPG, PNG
Multimedia playbackMP4,M4V,MKV,XVID,WAV,AAC,MP3,AMR,FLAC,APE
Other FeaturesEbook, Messaging, Wallpapers, Clock, etc.
Other Information
Product SizeApprox. 165.75*76.68*8.8mm /6.53 x 3.02x 0.35 in
Product WeightApprox. 209g / 7.02oz
Package SizeApprox. 18x9.0x 6cm /6.54x 3.54 x 2.20 in
Package WeightApprox. 500g / 17.64oz
Note:
* Item color may show slight aberration due to different shooting light and monitor display.
* Colour may vary, colours and features may not be available in all market, please check with local retailers for exact offer.
* Product size, product weight, and related specifications are theoretical values only. Actual measurements between individual products may vary.
* All specifications are subject to the actual product.
Package list:
1 * Redmi Note 9S
1 * Power adapter
1 * Simple protective cover
1 * USB Type-C cable
1 * SIM eject tool
1 * User guide
Global Version Xiaomi Mi Note 10 Lite 4G Mobile Phone
6.47inch AMOLED 6GB+128GB 64MP Quad Cam 5260mAh Snapdragon 730G 30W Fast Charge NFC In-screen Fingerprint Unlock Smartphone
Description:
The Xiaomi Mi Note 10 Lite Android phone with 6.47 inches AMOLED capacitive touchscreen, 16M colors display and resolution 1080 x 2340 pixels, 19.5:9 ratio, performs Octa-core (2.2 GHz, Dual-core), Qualcomm Snapdragon 730G processor and equipped with 64/128 GB internal storage, which can not be expanded to external storage. As for cameras, it has 64 MP, 8 MP, 2 MP, 5 MP camera in the back and 16 MP camera on the front side to capture all important moments with its multiple shooting modes. Powered by a standard 5260 mAh Li-polymer battery, the phone enable to give you comfortable and long-term use experience.
Features:
Display: 6.47-inch 3D curved AMOLED display, 2340 x 1080 FHD+ resolution display
Glass: Tough Corning Gorilla Glass 5 glass, support TüV Rheinland low blue light eye-care mode
System: MIUI 11, support OTA
Memory: 6GB/8GB + 64GB/128GB
Battery: 5260 mAh rechargeable battery, USB Type-C charging interface
Rear Quad Cameras: 64MP(f/1.89) + 8MP(f/2.2) + 5MP (F2.4), 2MP (F2.4)
Front Camera: 16MP selfie camera, f/2.48 aperture
Card Slots: Dual Nano-SIM card slots (Not support Micro TF card)
Unlock: In-screen Fingerprint Unlocking
NFC: Support Google Pay
Supported network bands
2G GSM: 2/3/5/8
3G WCDMA: B1 / B2 / B4 / B5 / B6 / B8 / B19
4G LTE FDD: B1 / B2 / B3 / B4 / B5 / B7 / B8 / B18 / B19 / B20 / B26 / B28
4G LTE TDD: 38/40/41(2535-2655MHz)
* Pls check the bands frequency: https://www.frequencycheck.com/countries
Specifications:
Basic Information
ModelXiaomi Mi Note 10 Lite
ColorPurple, Black
TypeBar
System
OSBased on Android 10, MIUI 11
ProcessorQualcomm Snapdragon 730G, High-performance octa-core processor, Frequency: up to 2.2GHz
RAM & ROM6GB / 8GB + 64GB/ 128GB
* Available storage and RAM are less than the total memory due to storage of the operating system and software pre-installed in the device.
TF Card ExtendNot Support
Screen
Display Size
6.47" 3D curved AMOLED display
MaterialGlass; touch screen
ResolutionFHD+ 2340*1080P
Camera
Front Camera Pixels
16MP Front Camera
Back Camer
64MP AI quad cameras
64MP main camera+8MP ultra wide-angle camera+5MP Depth camera+2MP macro camera
Network
TypeGSM / WCDMA / LTE
Band
2G GSM: 2/3/5/8
3G WCDMA: B1 / B2 / B4 / B5 / B6 / B8 / B19
4G LTE FDD: B1 / B2 / B3 / B4 / B5 / B7 / B8 / B18 / B19 / B20 / B26 / B28
4G LTE TDD: 38/40/41(2535-2655MHz)
* Pls check the bands frequency: https://www.frequencycheck.com/countries
SIM Card QuantityDual SIM cards, Dual standby
SIM Card Type
Dual 4G standby
Supports 2 nano card slots, nano-SIM + nano-SIM
Not support microTF card
WiFi2.4GHz/ 5GHz, IEEE802.11 a/b/g/n/ac
BTBT5.0
Battery
Capacity
5260mAh (Non-detachable)
Supports 30W fast charge
Power PlugsType-C
General
MultilanguageSupport Multi-language, please check the screenshot picture
GPSGPS, A-GPS, Glonass, Galileo, BeiDou
SensorVibration motor, IR Blaster, In-screen ambient light sensor, Accelerometer, Gyroscope, Electronic compass
SecurityIn-screen Fingerprint Unlocking
ImageBMP, GIF, JPG, PNG
Multimedia playbackMP4,M4V,MKV,XVID,WAV,AAC,MP3,AMR,FLAC,APE
Other FeaturesEbook, Messaging, Wallpapers, Clock, etc.
Other Information
Product SizeApprox. 15.78*7.42*0.97cm /6.53 x 3.02x 0.35 in
Product WeightApprox. 204g / 7.02oz
Package SizeApprox. 18x9.0x 6cm /6.54x 3.54 x 2.20 in
Package WeightApprox. 500g / 17.64oz
Note:
* Item color may show slight aberration due to different shooting light and monitor display.
* Colour may vary, colours and features may not be available in all market, please check with local retailers for exact offer.
* Product size, product weight, and related specifications are theoretical values only. Actual measurements between individual products may vary.
* All specifications are subject to the actual product.
Package list:
1 * Phone
1 * Power Charger
1 * USB Data cable
1 * Protective Case
1 * SIM Tray Ejector
1 * User Manual
AllCall Bro Android 7.0 1GB RAM+16GB ROM FingerPrint Smartphone
3G WCDMA MTK6580A 1.3GHz Quad Core 5.0 Inches HD 1280 * 720 Pixels Screen Front 2MP Back Dual 2+8MP Cameras Ultra-thin Metal Body WiFi GPS OTG 2400mAh
This item features a 5.0" multi-point capacitive touch screen with 1280 * 720 resolution, dual cards standby, equipped with MTK6580A Quad Core Android 7.0, dual cameras, 1GB RAM and 16GB ROM.
Features:
General Design: Exquisite workmanship, Metal Body, light and tough, smooth and soft touch, premium feel.
Display: 5.0' 1280*720P HD display, high light transmittance and color saturation, quite sensitive multi-point capacitive touch screen.
CPU and Storage: MTK6580A 1.3GHz Quad Core, 1GB RAM+16GB ROM, high efficiency of data processing.
Operation System: Latest Android 7.0, safe and stable, support numerous smart APPs.
Camera: Back Dual professional 2MP+8MP camera; 2MP selfies front camera.
Fingerprint: Support 360 degree fast fingerprint unlock, guard your phone and keep your privacy well.
Battery: 2400mAh high capacity, long endurance.
Others: Support WiFi, Smart Gesture, G-sensor, P-sensor, Multiple Applications, Book, Messaging, Wallpapers, Calendar, Calculator, Clock, etc.
Specifications:
Basic Information
ModelAllCall Bro
ColorBlack, Golden(Optional)
MaterialPlastic
Earphone Port3.5mm
System
OSAndroid 7.0
CPUMTK6580A Quad Core 1.3GHz
ROM16GB, Support micro TF card up to 32GB extended(The system will take up some ROM)
RAM1GB
Screen
Display Size5.0"
MaterialTFT IPS
Resolution1280 * 720 Pixels
Camera
Front Camera Pixels
2MP
Back Camera
2+8MP
Network
TypeGSM / WCDMA
Band
3G: WCDMA 850/1900/2100MHz
2G: GSM 850/900/1800/1900MHz
SIM Card QuantityDual SIM cards, Dual standby
SIM Card Type
2 Nano SIM cards or 1 nano card + 1 TF card
WiFi802.11a/b/g/n
Bluetooth Version4.0
Battery
Capacity
2400mAh(Non-Removable battery)
Talk Time and Standby time will depend on the actual using situation.
General
MultilanguageEnglish, Spanish, Portuguese, Italian, German, French, Russian.
GPSGPS
SensorG-sensor, P-sensor, Ambient
ImagePNG, JPEG, GIF, BMP
Video3GP/MPEG4
AudioMP3/WAV/AMR/AWB
Other FeaturesEbook, Messaging, Wallpapers, Calendar, Calculator, Clock, etc.
Other Information
Product SizeApprox. 14.2 * 7.1 * 0.82cm / 5.5 * 2.76 * 0.31in
Product WeightApprox. 162g / 5.6oz
Package SizeApprox. 17.5 * 9 * 4.0cm / 6.82 * 3.5 * 1.5in
Package WeightApprox. 340g / 12.0oz
Note:
Item color may show slight aberration due to different shooting light and monitor display.
Package list:
1 * Cellphone
1 * Power Adapter
1 * USB Cable
1 * SIM Eject Tool
1 * User Manual
OUKITEL C16 Pro Smartphone
3GB 32GB 5.71inch 19:9 Android 9.0 MT6761P Fingerprint Face ID Waterdrop Screen Dual SIM 4G Mobile Phone
Description:
The OUKITEL C16 Pro - this most cost-effective 4G smartphone with a current flagship waterdrop screen, displayed with 5.71-inch and 1520 x 720P of resolution, which shows you more clear and vivid images or videos shoot by the OUKITEL cameras. The performance of the Mediatek Helio A22, 3GB of RAM and the Power VR GE8320 graphics accelerator, 4G is supported, Android Pie is fast, which is enough and runs without lags for most people. The modest 2600mAh big battery enable to use for all day.
Features:
Display:
Waterdrop 5.71-inch HD+ display with high resolution of 1520*720P and 19:9 aspect ratio offers wider and clearer viewing angle.
Camera:
An 8MP camera and a 5MP front-facing camera on the OUKITEL C16 Pro allows you to take clear sharp images.
Performance:
Equipped with MT6761P quad core processor, combined with the 3GB of RAM 32GB of ROM, the C16 Pro runs smoothly and stably.
Dual Unlock Way:
The OUKITEL C16 Pro supports face ID and fingerprint sensor to unlock the phone's interface in high speed.
Android Pie:
New latest Android OS - Android 9.0 is the system of OUKITEL C16 Pro, brings you smart and convenient life.
Battery:
The power supply of OUKITEL C16 Pro is its big 2600mAh battery, long standby time, all-day enjoyment.
* NFC: Not Support
* OTG: Not Support
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