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Location West London

Job type permanent / full time

Key objectives

• Manage all aspects of the wholesale department.

• Ensuring that every wholesale order efficiently moves from data entry to delivery within this fast-paced, exciting lingerie brand that sells worldwide.

• Providing data accuracy and ensuring excellent customer service for all trading accounts, as well as providing reports and analysis to other departments, e.g. B. Finance, Sales and Merchandising.

DIRECT FEEDBACK

• Managed and assumed responsibility for the training and career development of a Wholesale Administration Assistant.

SKILLS & EXPERIENCE

• Previous experience in a similar role (fashion) 2 years +

• An excellent understanding of the wholesale and supply chain

• Excellent time management and attention to detail

• Strong analytical and numerical skills

• Good knowledge of all Microsoft Office - minimum of Intermediate Excel

• Strong customer service experience

• Strong business acumen

• Great for working in a fast-paced environment and with multiple tight deadlines

PREFERRED SKILLS & EXPERIENCE

• Existing knowledge of Netsuite

• Experience in the lingerie industry

• Employee mentoring experience

• Experience working with independent retailers and department stores in the UK

ROLES AND TASKS

• Manage the department's workload and organization.

• Ensure full management and responsibility for customer accounts in your own portfolio (by region) and oversee other regions managed by the wizard.

• Monitoring of key accounts, including regular communication with customers and sales team as well as maintenance of tracker tables to monitor all information.

• For example, conduct regular reports and analysis. Shipping reports, orders in the system, customer revenue, reordered products, etc. to ensure that all information is correct and orders are processed efficiently and accurately.

• Develop new reports and analyzes as the department grows to provide information when needed.

• In collaboration with Operations Manager, make regular shipments to meet ship deadlines.

• EDI: Make sure the product data is current and uploaded to the system if necessary.

• Run and develop the ATS (Available to Sell) report (currently weekly).

• After the initial delivery and feedback to the sales team, get in touch with new customers.

• Monitor the pre-order process for the new season and update the sales team regularly to ensure that all orders are received in the system on time.

• Monitor / ensure that all customer information logs are completed in a timely manner.

• Contact Warehouse on a daily basis to find out where goods are, tracking, commercial invoices, etc.

• Assign wholesale inbox inquiries to team members every morning (and twice a day) and deal with customer inquiries that you assign yourself in a timely manner.

• Place orders directly in the system and get in touch with merchandising and operations teams about stock shortages or delivery delays.

• Handle returns / exchanges if necessary.

• If necessary, contact the agents and report back as needed.

• Sign OFF creating new customers in the system after connecting with Operations and Finance for non-standard agreements.

• Assistance in reviewing systems and reports to continuously improve efficiency and level of service.

To apply: Please send your CV and cover letter to louise@bluebella.com

MERCHANDISING ADMIN ASSISTANT

Location - West London

Job type - permanent / full time

MAIN GOAL

Supporting the merchandising function in all aspects of planning and trading in this fast-paced, exciting lingerie brand sold directly online and with global representation through wholesale accounts.

SKILLS & EXPERIENCE

• Must have previously worked as a merchandise admin assistant in a fashion store for 1 year +

• Strong analytical and numerical skills

• Good knowledge of all Microsoft Office - minimum of Intermediate Excel

• Strong business acumen

• Knowledge of Netsuite is an advantage

ROLES AND TASKS

• Create and deliver weekly sales reports for trading meetings

• Update and maintain WSSIs

• Predict and review WSSIs with merchandiser

• Provide analytics and attend monthly best & worst meetings

• Providing analysis to merchandisers for seasonal planning

• Work with the merchandiser to build a new online range for the season

• Provide analytics as needed to aid merchandising decisions

• Working with the Operations & Ecomm coordinator to manage web assignment and visibility

• Visual merchandising on the website under the guidance of the merchandiser

• Manage site replenishment using the merchandising guidelines

• Working with the production team creates and maintains the integrity of the product lines in OMS Netsuite

• Maintain master data information related to deliveries and the creation of new items

To apply: Please send your CV and cover letter to lorna@bluebella.com

Full-time internship

We are looking for an intelligent and enthusiastic intern to support us in all aspects of sales and marketing in our small but fast growing company. This will be an opportunity to get a real insight into how a fast growing fashion brand works with real hands-on experience. You will work in a small, friendly team and gain a wide range of experience - from new sales and marketing initiatives to supporting existing specialist dealers and events.

The tasks include:

• Research and contact with sales targets (potential new customers)

• Assistance in updating the Bluebella contact database

• Manage the sample schedule for trade shows and photo shoots

• Adding the smooth running of the production plan including

  • Ensure that production records are up to date and in order

  • Working with designers and manufacturers throughout the design and development process

• PR - answering journalist inquiries; Sending out samples, monitoring press coverage

• Support with Bluebella events such as trade fairs and photo shoots

• Practical support with photo shoots

About you

You need to be positive, confident, and sociable.

You will love the fashion and understand the Bluebella brand. You are entrepreneurial and proactive as you may have to work unsupervised. If you are creative, this is an opportunity to develop your own ideas as well and implement them in a real business setting.

You will be flexible and have a real attitude that you can. In a small business that has a job to do, everyone is there!

To apply, please send us a copy of your resume with an email explaining what you bring to the role and why we should hire you. Please send an email to janet@bluebella.com

Important terms and conditions

Start date: ASAP

Based in London at Bluebella's Chiswick office

Travel expenses and lunch allowance - £ 15 per day

Please note that this is an unpaid role and is suitable for a sandwich student.

We know this is a challenge for many candidates and we are committed to making the experience worth it.

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