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About Airhelp

Traveling is a cherished experience. Whether it's visiting your dream location or attending an important business meeting, you're on a mission to make moves. When you buy your plane ticket, you can imagine creating memories. What you can't imagine is that they delay you at the airport for hours.
An interrupted flight can turn into a costly and stressful ordeal. If you've ever taken a look at the airline's terms and conditions, that lengthy document that many of us skip navigating before booking, there are cases where airlines are responsible for salary compensation.
But most people don't read the terms and conditions, much less research the laws, agreements, and regulations that grant their air passenger rights.
That's where AirHelp comes in. Rather than sifting through dozens of pages of legal jargon on your own or face potential airline rejection for compensation, AirHelp has worked to make the claim process easier.
But that's our opinion. You're probably still wondering, is AirHelp legit?
After more than 6 years of defending the rights of air passengers around the world, AirHelp has become a resource for more than 10 million passengers to learn more about their rights and receive compensation.

In just a few steps, you can enter your personal and flight information (or scan your boarding pass in the AirHelp mobile app -iOS, Android-), then your claim is on its way to have your eligibility verified.
If eligible, AirHelp negotiates with the airline to get your compensation.
And if the airline disputes your claim, we have the legal experience to enforce the laws and fight for your rights. Instead of opening dozens of tabs and spending tons of time trying to figure this out yourself, AirHelp takes care of it all at no risk to you.

Costs

The priority of AirHelp is to help you receive the compensation owed to you by the airline. Only after your claim has been successfully paid will we charge you a fee. (Our service fee is generally 25% of your compensation.) That means there are no upfront costs and if your claim is not eligible, even if we end up in court, you won't pay a single penny.

Flying is already a handful (like putting your fluids in those little travel containers), let AirHelp take the stress out of filing a compensation claim out of your hands. Whether you are looking for a resource to learn more about your rights or to file a claim for compensation, AirHelp is here to turn flight problems into a better experience.

AirHelp aims to streamline the complaint process on behalf of airline passengers who might not otherwise be able to resort to interrupted trips, of which there are many. The Manchester Evening News reported that passengers traveling from Manchester Airport were entitled to tens of millions of pounds which had hitherto been unclaimed.

The service is available in the United States, Denmark, Sweden, Norway, Finland, United Kingdom / Ireland, France / Belgium, Netherlands, Germany / Austria / Switzerland, Spain, Italy, Portugal, Greece, and claims to have helped more than 550,000 passengers in 35 countries.